Graham and his team at Thermal Active exceeded our expectations. We had three split systems installed and the service provided was second to none. The lead up to the service involved a site visit and comprehensive discussion around options available to us. Graham and his staff were very responsive and answered all our questions in depth, in a timely manner and with a high level of professionalism. The whole process was smooth and efficient, including the day of installation. It was a miserable and wet day, but they still went ahead and did an amazing job. Graham and his team were not only friendly but they were clearly highly skilled. Since having the split systems installed, they've cooled our home beautifully in summer, and warmed it in winter. It's a game changer, and so much more efficient than gas. We are really satisfied that we went with Thermal Active. Great company, great staff, great value - we highly recommend them!
James Mitchell
James Mitchell
This is the second time we have engaged Thermal Active's services. This time to replace all of our ceiling vents. Thanks for the fast and friendly response to my enquiry, and fast and efficient installation.
Baz Seif
Baz Seif
Experienced supply, install through to support for residential. Big thanks to Graham and Kym for their professional and timely services. No hesitation whatsoever in recommending them.
Rae Leechman
Rae Leechman
TA have just removed our aged gas heater and ducting along with an unserviceable evaporative cooling system and ducting. They then installed a Panasonic reverse cycle system. Amazing team, totally personable and professional. All completed in one day. All rubbish removed and house plus driveway cleaned down.
Myles Buckley
Myles Buckley
Good price on quote, and installation was excellent. All staff are super friendly and exceptionally professional too.
Ian Bell
Ian Bell
Highly recommended. I had Thermal Active install a multi head split system at my residence. Right from the start they were very professional sending a text ahead of their visit to let me know they were on their way to provide the quote I had requested. Installation date. I had to request they bring forward the date by one day at short notice due to other commitments and in my case they were able to do so this was a great help to me. The installation team were also Very professional, courteous, and well, just nice people that did a great job on the installation. Working alongside Thermal Active, the team from ACT Eliectrics carried out the electrical connections between units and from the switchboard. Again a Very professional and courteous group of young tradies. I'm Very Happy with the results. ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘
Mark Mcelligott
Mark Mcelligott
We just had a 16 year old ceiling cassette a/c serving the bedroom end of the house replaced. We sought 5 quotes for a ducted system to serve 4 bedrooms and Thermal Active was the cheapest, they even offered two alternative approaches. On paper they offered best value per kilowatt. We asked for a site visit to confirm what would be needed and Graham was fantastic, offer unbiased advice. We gave the go-ahead and the team turned up on time at 7am and worked hard to get it all done in the day - the outcome is beyond our expectations with the system working well and keeping all rooms comfortable now. So much better than what we had. We cannot recommend Thermal Active highly enough - office and installers. Simply excellent!
James Martin
James Martin
Fantastic customer service!! Never had a problem dealing with them! :)
Nathan Little
Nathan Little
We had our evaporative cooling and ducted gas heating replaced with ducted heating and cooling 10 months ago, and just wanted to leave a review about our experience. Graham was at our house within a couple of days giving us a free quote, which was quite a bit cheaper than other competitors. They were able to book us in within 2 weeks of the quote to have it installed and the installation team were fantastic. Super friendly and had the whole job done within one day. They even replaced a bunch of old roof tiles for free. We had a small problem with airflow from one of the vents and Michelle organised someone to come out within 2 days to fix it, no questions asked. Anyone looking to have ducted heating and cooling installed, go with these guys, you will not be disappointed!


Air-Conditioning, Heating and Cooling Solutions in Canberra โ€“ Since 2001

Thermal Active Air-Conditioning & Heating sets the standard for air conditioning, heating and cooling solutions in Canberra and Queanbeyan. We supply and install the latest heating and cooling systems from Fujitsu, Panasonic, Daikin, Braemar, Brivis and Mitsubishi Electric. Our professional team โ€“ led by Graham Balshaw and Joe Sipeki โ€“ can assist any residential, commercial or industrial customer with their HVAC needs in the Canberra-Queanbeyan area.

The Thermal Active Advantage

Since opening its doors in 2001, Thermal Active Air-Conditioning & Heating has built an enviable reputation for quality air conditioning, heating and cooling solutions in Canberra and Queanbeyan.

  • We provide competitive pricing and great service.
  • All our staff are qualified, friendly and professional.
  • Weโ€™re ARCtick certified (licensed by the Australian Refrigeration Council).
  • We supply and install Fujitsu, Panasonic, Daikin, Braemar, Brivis and Mitsubishi Electric HVAC solutions.
  • Weโ€™re a member of the Housing Industry Association (HIA).
  • We install only genuine manufacturer equipment covered by factory warranties.
  • Weโ€™re fully insured (Public Liability insurance).

Whether youโ€™re a residential, commercial or industrial customer, Thermal Active Air-Conditioning & Heating has you covered for air conditioning, heating and cooling solutions in Canberra and Queanbeyan.

HVAC Solutions We Provide

Thermal Active Air-Conditioning & Heating is equipped to handle all your HVAC needs in Canberra and Queanbeyan. We supply and install the following air conditioning, heating and evaporative cooling solutions:

Reverse Cycle Air Conditioning Options

Single room

  • Wall mounted
  • Cassette (in-ceiling)
  • Under-ceiling
  • Floor console
  • Bulk-head ducted


  • Multi-head
  • Variable Refrigerant Flow (VRF)

Whole home

  • Ducted
  • Multi-head
  • Variable Refrigerant Flow (VRF)


  • Please call our office on (02) 6239 2772 to discuss

Heating Options

  • Ducted reverse cycle air conditioning
  • Ducted gas heating (with optional add-on cooling)
  • Standalone reverse cycle system

Evaporative Cooling Options

  • Ducted evaporative cooling (rooftop unit and ducting)

All our quality air conditioning, heating and cooling solutions in Canberra and Queanbeyan are competitively priced and backed by manufacturer warranties.

Our Unique Approach

We pride ourselves on designing and implementing HVAC solutions that meet the layout, lifestyle and budgetary requirements of our customers in Canberra and Queanbeyan. No installation is too complex or technically challenging for our experienced team.

When you request a quotation from us, our lead system designer and estimator will arrange a time with you to conduct an on-site inspection. The purpose of this inspection is to visually assess the physical layout of your property and to discuss the various options available to you.

We believe that our customised approach to air conditioning, heating and cooling solutions makes us unique in Canberra and Queanbeyan.

Choice of Brands

We supply and install a wide range of leading air conditioning, heating and cooling brands in Canberra and Queanbeyan, including Fujitsu, Panasonic, Daikin, Braemar, Brivis and Mitsubishi Electric.

Schedule your next service

For more information on our air conditioning, heating and cooling solutions in Canberra and Queanbeyan, please call the helpful team at Thermal Active Air-Conditioning & Heating on (02) 6239 2772.